![]() Install the Blackberry Desktop Software to your PC. NOTE: To get to the above window on Windows XP, click Start, click Control Panel, and then double-click “Add or Remove Programs”įollow through the uninstall wizard to completely uninstall the Desktop Softwareĭownload v6.1 of the software from the link belowĭownload BlackBerry Desktop Software v6.1 Select the “BlackBerry Desktop Software” and click “Uninstall/Change” To do so, go to Windows Start menu, in the search box type “uninstall a program”, then hit the “Enter” keyįrom the newly-opened window which lists all the installed programs, type “blackberry” in the search box. The Snapdragon 660 is a fairly capable SoC, and 6GB of RAM should be more than enough even by todays standards. Uninstall the existing version of BlackBerry Desktop Software from your computer. The BlackBerry KEY2 packs an octa-core Qualcomm Snapdragon 660 SoC coupled with 6GB of RAM and the Adreno 512 GPU, which is almost good by 2021 standards. ![]() For convenience, below we included a link to the BlackBerry Desktop Software v6.1 as it is no longer available from BlackBerry’s website. Therefore, we advise that you downgrade to version 6.1 of the software which is NOT known to cause issues. From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support Select BlackBerry Smartphones & Smartphone Software Select the appropriate product from Product Type Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Steps to fix BlackBerry Desktop Software issuesĪll of the above problems are known to occur with BlackBerry Desktop Software v7.0 and in some cases v7.1. EPB allows you to decrypt the backups for BlackBerry 10 (up to BBOS 10.) devices created by BlackBerry Link. Select the photos you wish to transfer to your computer. Synchronization Error – Error opening data store accessor object How do I download pictures from my BlackBerry Z10 to my computer BlackBerry Z10 Attach a USB cable to your BlackBerry and to a free USB port on your computer. Synchronization Error – Error while reading field value With BlackBerry Link, access, sync and organize your content, such as music and photos, between your BlackBerry 10 device and your computer. There are a number of issues which can occur during the sync of BlackBerry contacts, calendars and memos to the PC via the BlackBerry Desktop Software.Ĭommon BlackBerry Desktop Software sync problems include:ĮRROR (5211): There is an error converting Unicode string to or from code page string
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